Stuart Jolly is an experienced sales and operations executive with a deep understanding of cross cultural teams have worked a having lived and worked in multiple countries across Europe, North America, Asia and Africa.

Stuart is seasoned in expanding operations globally to penetrate new markets across international territories. 

Sharp negotiator and expert strategic planner with exceptional record of assessing client and company needs and creating mutually beneficial programs. 

Over twenty years of management experience including P&L management and startup funding rounds, complemented by superb leadership skills to cultivate talent and build top-tier teams.

Innovative Solutions that Deliver High Performance


A small sample of the benefits Stuart has delivered

• Removed $9M of aged inventory through an aggressive markdown policy. 
• Identified $20M in annual savings by outsourcing manufacturing to Asia. 
• Reduced supply chain costs by $5M through direct imports. 
• Transformed a failing SaaS account with a GM of -30% to +40%, adding $1.5M in revenue. 
• Secured $12M in added annual revenues by expanding a leading Tech companies support from Europe to US, UK & ANZ.
• Launched an SMS retention program in Australia with multisite retailer in only 10 weeks
 

Broad Experience - Focused Results

Retail & Sales

Strategy

Led organizations approach on Direct to Consumer; investigating and providing strategic direction on new channels such as click and collect, vending machines and the use of AI.

Part of the team that advised  on how technology can shape the future of retailing.  This included not only retail product innovation but most importantly how technology shapes the consumer experience.

Retail Brands include:

  • Walmart
  • Sams Club
  • Eyeglass World
  • America's Best
  • Fred Meyer

 


 

Customer Service Support

Contact Center / BPO

Stuart has lead major service projects providing consumer and business user support for a diverse portfolio of tech companies.

With a number of senior roles such as the Director of Global Account Operations at Sitel and Client Development Director at Teleperformance Stuart's clients have included:

  • Lexmark
  • HP
  • Skype
  • UPS
  • STA Travel
  • Oracle
  • Renault Group

Merchandising

Supply Chain

Stuart has managed Merchandising for major retailers. 

He led the strategic change that saw a positive gain in Consumer Reports Satisfaction Survey.  Sam's Club Optical went from 10th to 6th in the biAnnual report.

Merchandising:

  • Walmart
  • Sams Club
  • Eyeglass World
  • America's Best
  • Fred Meyer

 

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